Technician Product Verification: A Hands-on Exercise in Continuous Quality Improvement

Track 1: Innovative Practice
Saturday, February 8, 2020 - 11:00-12:00 pm
UAN: 0107-9999-20-024-L05-P | 0107-9999-20-024-L05-T 
0.1 CEU/1 hr
Let's explore technician product verification!  In this course, we will describe TPV and what's happening across the nation, learn about medication errors and near misses, explore continuous quality improvement, and participate in a hands-on simulation.
Learning Objectives
Upon successful completion of this application-based CPE activity, participants should be able to:
1. Discuss the role of the pharmacy technician in TPV.
2. Discuss the impact of TPV on pharmacy practice.  
3. Review common calculations examples to decrease the occurrence of medication errors and near misses.
4. Describe continuous quality improvement and its role in decreasing medication errors and near misses.
5. Discuss example near misses and their impact on patient care.

Heidi Eukel, PharmD
Heidi Eukel, PharmD

Associate Professor
North Dakota State University
West Fargo, ND